This policy describes which personal information CyberFlixTV collects when you order or contact us, why we need it, and how you can review, correct or delete it.
Who handles your information
CyberFlixTV
Email: [email protected]
Website: https://cyberflixtv.xyz
Information we collect
- contact details you share with us: email address, WhatsApp number and the name you give
- order records: the plan you picked, the purchase date and the expiry date
- support messages, such as your TV or streaming device model and a description of the issue
Your full card number never reaches us. Card payments are handled by the payment processor, which is responsible for keeping that data secure.
How we use it
We use this information to send your login details, help you when something does not work, process guarantee requests and remind you shortly before your plan expires. We never send promotional messages unless you agree to receive them.
How long we keep it
Order records stay on file while your plan is active and afterwards only as long as tax and bookkeeping rules require. Support chats are removed once the issue is closed and they are no longer useful. The whole site runs over an encrypted HTTPS connection.
Who we share it with
We do not sell personal information and we do not share it with advertisers. Only the providers we need to run the service, such as the payment processor and our email provider, can access it, and only for that purpose.
Your privacy rights
You can ask for a copy of the information we hold about you, have it corrected or deleted, or limit how we use it. Several states, including California, Virginia, Colorado and Texas, give their residents these rights by law; CyberFlixTV extends them to every customer in the United States. Email [email protected] and we will answer within 30 days.
Cookies
The site only sets the cookies it needs to function, plus anonymous traffic statistics. We do not load cookies from advertising networks.